New Customers

LET´S CLEAR UP THE BASICS

Hi there! If you visit one of our salons for the first time, whether for a cut or colour, you will have a pre-appointment consultation with one of our stylists.

Why should I book a pre-appointment consultation?

Why should I book a pre-appointment consultation at Soul Hair Salon before having colour or highlights?

Let us explain.

In our experience, if you´re new to our salon, it´s essential to book a pre-appointment consultation. We need to get to know you, your needs, concerns, previous experiences and of course, you hair right now. This information allows us to achieve the look you desire and guarantee the best possible service. During the consultation we will assess your hair, discuss your current haircare routine and explore all the possibilities for you and your hair.

We will advise you on the most flattering options, styles and colours and inform you about our products and services.

Pre-appointment consultation essential

If you want a change of colour or highlights, we advise you not to come to our salons without having booked a pre-appointment consultation.

Every person´s hair, texture, shape, density and experience is different. This means that the time it takes to attend to each client is unique. Therefore, if you plan to have a new colour or highlights, we highly recommend you book a pre-appointment consultation before the day of your appointment. This will allow us to meet your expectations, whilst also avoiding your appointment overruning or wasting time, which in turn may have a negative knock-on effect on other clients and the salon´s scheduling.

What happens if I live outside Gandía or Valencia?

What happens if I live in a different town or city? How can I book a consultation at Soul Hair Salon?

No problem! We can hold a virtual consultation online. You only have to look on our website and you will see a whatsapp number for each of our salons. Here you will find a video call function.

How do I make an appointment?

It´s easy. You can contact us on whatsapp through our website: www. soulhairsalon.es

Clic on the BOOK NOW IN VALENCIA/GANDÍA tab to connect directly with the relevant salon. Leave a message telling us what you need. Don´t forget to say if you are visiting us for the first time. We will confirm your appointment as soon as possible.

You can also contact us on the following telephone numbers:

Gandía 961137079
Valencia 960067424